PRIVACY POLICY

WRKOUT Media Ltd. (“WRKOUT”) understands that you care about how we collect, use, and share information when you interact with our websites, mobile applications, social media sites and handles, email, and online services (our “Services”), and we value the trust you place in us. This Privacy Policy explains:

  • Terminate your membership or Account or use of the Platform;
  • Remove Training Sessions, Reviews, or other Content;
  • Cancel pending or confirmed bookings; or
  • Revoke any special status associated with your membership or Account.

We also include specific disclosures for residents of the European Economic Area, U.K., Switzerland, and California. This Policy applies when you interact with us through our Services. It also applies anywhere it is linked. It does not apply to non-WRKOUT websites and mobile applications that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.

1. INFORMATION WE COLLECT

1.1 INFORMATION YOU GIVE US

  • Contact and demographic information when completing forms or registering to use our Services.
  • Payment information and associated contact information when engaging in a transaction on our site.
  • Appointment bookings you carry out through our site.
  • Email address when subscribing to our email newsletters.
  • Any information or data you provide by interacting in our online forums and chatrooms, or by commenting on content posted on our Services. Please note that these comments are also visible to other users of our Services.
  • Information you provide when you complete a survey administered by us or a service provider acting on our behalf.
  • Information you may submit to inquire about or apply for a job with us.
  • Information you provide when you participate in a contest or sweepstakes that we offer.
  • If you contact us, we may keep a record of that correspondence and any contact information provided.
  • Some of this information may be collected by external parties on our behalf. For example, we use a payment processor when you engage in a transaction on our site.

1.2 INFORMATION WE COLLECT FROM OTHER SOURCES

If (i) you breach these Terms, Platform Rules, Content guidelines or any of our other policies, as enacted or amended by us from time to time, (ii) you violate applicable laws, regulations, or third-party rights, (iii) WRKOUT believes it is reasonably necessary to protect WRKOUT, its users or third parties; or (iv) your payment method on file has expired or is invalid (any one of these events, a “Default”), WRKOUT may, with or without prior notice:

  • Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.
  • Information about your interaction with advertisements on our Services, or ads that we place on third-party websites, from online advertising companies.
  • If you decide to invite others to the Services, we will collect your and the other person’s names, email addresses, and/or phone numbers in order to send an email or text message and follow up with the other person. You agree that you will obtain the other person’s consent before giving us his or her contact information. You also agree that you will not send us the contact information of a minor. We will inform any other person you invite that you gave us his or her information in the invitation email.

1.3 INFORMATION WE COLLECT AUTOMATICALLY

When you interact with the Services, we collect certain information about your use of our Services. This includes:

  • Analytics about your interaction with our Services, including traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our Services.
  • Details regarding the device you use to access our Services, including, but not limited to, your IP address, operating system, and browser type.
  • Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence.
  • Information that you make available to us on a social media platform (such as by clicking on a social media icon linked from our Services), including your account ID or username and other information included in your posts.

1.4 COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and other technologies to provide features on our Services. We also partner with other companies that use these technologies to collect information about your use of our Services and your interaction with advertisements served on our behalf. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

The types of cookies and tracking technologies our partners use can be categorized as:

  • Analytics: These technologies help us to understand how visitors interact with our Services by collecting and reporting information about how you and your device interact with the Services
  • Personalized Advertising: These technologies allow us to serve relevant advertising to you on other websites or apps.
  • Social Media: These technologies allow us to provide a user experience that is integrated with various social media platforms.

Below is a list of these partners with links to more information about their use of your information and any options they may make available regarding tracking.

  • Category
  • Partner
  • Further Information
  • Analytics
  • Google

Personalized

  • Advertising & Social Media
  • Facebook
  • Analytics
  • Twitter

1.5 COMBINATION OF INFORMATION

We may combine information from the Services together and with other information we obtain from our business records. Additionally, information collected about you from a particular browser or device may be linked to information collected from another computer or device that we believe relates to you.

2. HOW WE USE AND PROTECT YOUR INFORMATION

We may use the information we collect from you for the following purposes:

  • To provide you with our products and services, including taking steps to enter into a contract for sale or for services, process payments, fulfill orders, send service communications, and conduct general business operations such as accounting, recordkeeping, and audits.
  • To give recommendations, deliver personalized marketing and advertising to you about our products and services, enable additional features on our Services and provide you with personalized service.
  • To provide you with the best service and improve and grow our business, including understanding how our Services are being used, understanding our customer base and purchasing trend, understanding the effectiveness of our marketing, and developing new products and services.
  • To deliver tailored advertising on our Services based on your preferences or interests across services and devices and measure the effectiveness of ads.
  • To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
  • To comply with legal processes, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with legal requirements regarding the provision of products and services.

3. HOW WE SECURE THE INFORMATION WE COLLECT FROM OR ABOUT YOU

We use a combination of network firewalls, access management, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

4. HOW WE SHARE YOUR INFORMATION

We share information as follows:

  • Service Providers: We engage vendors to perform functions on our behalf, and they may receive information about you. These vendors are obligated by contract to use information that we share only for the purpose of providing these services. The business functions of our vendor's support include:
  • Billing and collection
  • Auditing and accounting
  • Professional services
  • Analytics services
  • Aecurity
  • IT
  • Marketing emails
  • Certain data is also shared with the trainers that will engage with you
  • Online Advertising Partners: We partner with companies that assist us in advertising our Services to others who may be interested in the Services. We also partner with other companies who use cookies to display interest-based advertising to you on our Services. These companies may use tracking technologies on our website to collect or receive information from the Services and elsewhere on the internet and then use that information to measure and target ads.
  • Social Media Platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
  • Group of Companies: We share data with other members of our group of companies who are covered by this Privacy Policy.
  • Government Entities: We may also share data when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our Clients, or other individuals.
  • Potential Purchasers of Our Business: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
  • We may use and share at our discretion data that has been aggregated (information that has been compiled into summaries) or de-identified (information that has been stripped of all unique identifiers such that it cannot be linked to a particular individual).

5. CHANGE OF OWNERSHIP OR CORPORATE ORGANIZATION

We may transfer to another entity or its affiliates or service providers some or all information about you in connection with or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.

6. CROSS-BORDER TRANSFER OF DATA

If you use our Services outside of Canada, you understand that we may collect, process, and store your information in Canada and other countries. The laws in Canada regarding information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.

7. OUR PRACTICES REGARDING INFORMATION BELONGING TO CHILDREN

Our services are not intended for anyone under the age of 13. If you are 13 to 17 years of age, you may only access and/or use any WRKOUT services with the involvement and approval of your parent or guardian. If we discover that we have inadvertently collected information from anyone younger than the age of 13, we will delete that information.

8. SHARING OF MEDICAL OR HEALTH INFORMATION

To the extent that we receive protected health information about you, that information is subject to electronic disclosure to the extent permitted by applicable law.

9. YOUR OPTIONS AND RIGHTS REGARDING YOUR INFORMATION

  • Your Account: Please log in to your account page to update your contact information and payment method.
  • Email Unsubscribe: If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email newsletter, or email us at media@wrkout.com and we will promptly remove you from all correspondence.
  • Ad Choices: You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative. Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.

Please note that opting out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from other companies that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.

Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. You may also be able to opt-out of or block tracking by interacting directly with the other companies who conduct tracking through our Services.

Your browser or device may include “Do Not Track” functionality. If you have selected this feature, we will continue to use cookies and other tracking technologies to provide you with the features of our website but will block other parties from being able to collect data regarding your interactions with our site via cookies.

10. EMAIL MARKETING

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

11. YOUR CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act (“CCPA”) provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of information about them, as well as the rights to know/access, delete, and limit sharing of personal information. You have the right to be free from discrimination based on your exercise of your CCPA rights. To the extent that we collect personal information that is subject to the CCPA, that information, our practices, and your rights are described below.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

You have the right to receive notice of the categories of personal information we collect, and the purposes for which we use personal information. You also have the right to know about the sources of the personal information and to whom it is disclosed or sold. The categories we use below to describe personal information are those enumerated in the CCPA. Entities to whom we disclose information for business purposes are service providers, which are companies that we engage to conduct activities on our behalf. Service providers are restricted from using personal information for any purpose that is not related to our engagement. Entities to whom we “sell” information are third parties. Under the CCPA, a business “sells” personal information when it discloses it to a company for monetary or another benefit. A company may be considered a third party either because the purpose for its sharing of personal information is not for an enumerated business purpose under California law, or because its contract does not restrict it from using personal information for other purposes. We collect this personal information from the sources described in the Information We Collect section above for the purposes described in the How We Use Your Information section above:

  • Contact information (name, phone number, address).
  • Social media handles and account
  • Social media handles and account
  • Information Unique identifiers (such as those assigned in cookies).
  • Protected Classifications
  • Age
  • Date of Birth
  • Gender
  • Disability status
  • Geolocation Information
  • Precise (e.g., via GPS)
  • Coarse information (e.g., ZIP code, IP address)
  • Internet or Electronic Network Activity Information
  • IP address
  • Device identifier (e.g., MAC)
  • Advertising identifier (e.g., IDFA, AAID)
  • Information provided in URL string (e.g., search keywords)
  • Cookie or tracking pixel information
  • Information about your interaction with our website, app, or email correspondence
  • Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information
  • Photographs
  • Service Providers
  • Professional or Employment Related Information
  • Current employer
  • Employment history
  • Education Information
  • Education history
  • Level of education
  • Inferences Drawn About You
  • User profile
  • Interests
  • Preferences

We do not collect your social security number or information about your physiological, biological, or behavioral characteristics. Personal information may be disclosed in additional, more limited circumstances, as described in How We Share Your Information above.

12. UNITED STATES LEGAL COMPLIANCE

You represent and warrant that:

  • You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and
  • You are not listed on any United States government list of prohibited or restricted parties.

13. INFORMATION FOR INDIVIDUALS LOCATED IN THE EEA, U.K., AND SWITZERLAND

We process “Personal Data,” as that term is defined in the EU General Data Protection Regulation, on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy. Information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities, as described above. Users that reside in the European Economic Area (“EEA”), U.K., or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here. If you are a resident of the EEA, U.K., or Switzerland, you have certain rights. We may require you to provide us with information so that we can verify you prior to giving you access to any records containing information about you. These rights include the ability to do the following:

  • Request from us access to information held about you or request transmission of your data to a third party.
  • Request that we rectify inaccurate or incomplete information we hold about you.
  • Request that we erase data when such data is no longer necessary for the purpose for which it was collected when you withdraw consent and no other legal basis for processing exists, or when you believe that your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
  • Request that we restrict our processing if there is a dispute about the accuracy of the data, if the processing is unlawful, if the processing is no longer necessary for the purposes for which it was collected but is needed by you for the establishment, exercise or defence of legal claims, or if your request to object to processing is pending evaluation.
  • Object to processing of your personal data based on our legitimate interests or for direct marketing (including profiling). We will no longer process the data unless there are compelling legitimate grounds for our processing that override your interests, rights, and freedoms, or for the purpose of asserting, exercising, or defending legal claims.
  • Withdraw your consent at any time, if we are processing your personal data based on your consent.

To submit a request to exercise your rights, please contact us at legal@wrkout.com. We may have a reason under the law why we do not have to comply with your request or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

14. RIGHT TO KNOW AND REQUEST ACCESS TO AND DELETION OF PERSONAL INFORMATION

You have the right to request access to personal information collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the third parties and service providers with whom we share it. You also have the right to request in certain circumstances that we delete personal information that we have collected directly from you. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

15. HOW TO SUBMIT AN ACCESS OR DELETION REQUEST

If you have an account with us, by visiting the Privacy Page in the WRKOUT App. By logging in to your account to submit the request, you will be able to automatically verify your identity, which will result in faster processing of your request.

By filling out a Consumer Data Request Form available here.
By calling us at 604-629-6299.
By emailing us at legal@wrkout.com.

You may authorize another individual or a business registered with the California Secretary of State, Canadian Security Intelligence Service, or European Parliament, called an authorized agent, to make requests on your behalf through these means.

16. VERIFICATION PROCEDURES

In order to process your request to know/access or delete the personal information we collect, disclose, or sell, we must verify your request. We verify your identity by asking you to provide personal identifiers we can match against information we may have collected from you previously and confirm your request using the email or telephone account stated in the request. We will not use the personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.

17. SPECIAL INFORMATION FOR JOB APPLICANTS

When you apply for a job with WRKOUT, we collect certain information about you as outlined in this Policy. Information may be collected about you in multiple ways:

  • You may provide it to us in connection with your application
  • We may make observations in the application process or collect information from public information sources
  • Or you may authorize us to collect information from other sources, such as a former employer or reference

The following list describes our practices with regard to information submitted in the job application process. If you use our website in the job application process, additional information may be automatically collected, as described above.WRKOUT will never sell any of Your information to third parties. This information is for internal use only.

  • Personal Identifiers
  • Contact information (name, phone number, address)
  • Social media handles and account information
  • Protected Classifications
  • Date of Birth
  • Geolocation Information
  • Coarse information (e.g., ZIP code, IP address)
  • Professional or Employment Related Information
  • Current employer
  • Employment history
  • Education Information
  • Education history
  • Level of education

In certain circumstances, you may submit your application for employment through a third-party service that displays our job posting. We do not control the privacy practices of these third-party services. Please review their privacy policies carefully prior to submitting your application materials.

18. ACCEPTANCE OF THIS AGREEMENT AND CHANGES TO THIS POLICY

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website and Services after any such changes shall constitute your consent to such changes.

19. CONTACT US

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to legal@wrkout.com or send a request via post to:

WRKOUT Media Ltd.2080 W 10th Avenue, Vancouver, BC V6J 2B3
Phone: 1-604-629-6299
Email: info@wrkout.com

Last updated: May 18, 2022

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